Privacy policy

  1. General Provisions

This Privacy Policy (hereinafter — the «Policy») governs the collection, storage, processing, and use of personal data of users of the website ecoinvest.group (hereinafter — the «Website»), as well as any related services, mobile applications, and social media pages owned by PT Eco Park Investment (hereinafter — the «Company», «we», «us»).

By using the Website and providing us with your data, you agree to the terms of this Policy. If you do not agree with any of its terms, please refrain from using the Website.

The Company operates in accordance with the laws of the Republic of Indonesia, including Law No. 27 of 2022 on Personal Data Protection (UU PDP), and also observes the requirements of the GDPR (EU General Data Protection Regulation) as applicable to users from European Union member states and other jurisdictions.

  1. Data Controller Information
  • Full legal name: PT Eco Park Investment
  • Trading name: EcoInvest Group
  • Address: Bali, Indonesia
  • Website: ecoinvest.group
  • Email: sales@ecoinvest.group
  • Phone / WhatsApp: +62 813 592 0707
  1. What Personal Data We Collect

3.1. Data You Provide Directly

  • First and last name
  • Email address
  • Phone number (including messaging apps: WhatsApp, Telegram)
  • Country of residence and nationality
  • Investment budget and property type preferences
  • Content of messages submitted via contact forms
  • Information provided during consultations and negotiations

3.2. Data Collected Automatically

  • IP address and geolocation
  • Browser type and version, operating system
  • Pages you visit and time spent on them
  • Traffic source (search engine, social network, direct access)
  • Cookies and similar tracking technologies

3.3. Data from Third Parties

  • Information from public social media profiles (when interacting with our pages)
  • Analytical data from partner services (Google Analytics, Meta Pixel, and others)
  1. Purposes and Legal Bases for Processing

We process your personal data only where a lawful basis for doing so exists:

📋  Performance of a contract: processing enquiries, conducting consultations, executing real estate purchase and rental transactions.

✅  Consent: sending marketing and informational communications, notifications about new projects and promotions — subject to your explicit consent.

⚖️  Legitimate interest: improving Website quality, ensuring security, analysing marketing effectiveness, fraud prevention.

📜  Legal obligation: compliance with Indonesian tax, financial, and anti-money-laundering legislation.

  1. How We Use Your Data
  • Responding to your enquiries and organising consultations
  • Matching you with suitable properties based on your preferences
  • Preparing and supporting investment transactions
  • Sending information about EcoInvest Group projects (subject to consent)
  • Hosting webinars, online presentations, and events
  • Improving Website functionality and personalising content
  • Analysing user behaviour for marketing optimisation
  • Complying with applicable legal requirements
  1. Sharing of Data with Third Parties

We do not sell, rent, or transfer your personal data to third parties for commercial purposes without your explicit consent.

Data may be shared only in the following circumstances:

  • With affiliated EcoInvest Group companies (Eco Building, Eco Engineering, Eco Management) — for the purpose of performing the contract
  • With technical partners and service providers supporting the Website (hosting, CRM, analytics) — under data processing agreements
  • With government authorities — in response to a lawful request or court order
  • With professional advisors (lawyers, notaries, tax advisors) — to the extent necessary to support a transaction

⚠️  Where data is transferred to other countries, we take appropriate measures to ensure an adequate level of protection in accordance with applicable law.

  1. Cookies

Our Website uses cookies — small text files stored in your browser. We use the following types of cookies:

  • Essential cookies: ensure the basic functionality of the Website. These cannot be disabled.
  • Analytical cookies: help us understand how users interact with the Website (Google Analytics and similar).
  • Marketing cookies: used to personalise advertising and track campaign performance (Meta Pixel, Google Ads, and similar).
  • Functional cookies: remember your preferences (language, region, etc.).

You may manage cookie settings through your browser or via the cookie banner on the Website. Disabling certain cookie types may affect the functionality of the Website.

  1. Your Rights

Depending on your jurisdiction, you have the following rights with respect to your personal data:

  • Right of access: obtain a copy of the data we hold about you
  • Right to rectification: request correction of inaccurate or outdated data
  • Right to erasure (‘right to be forgotten’): request deletion of your data
  • Right to restriction of processing: limit how your data is used
  • Right to data portability: receive your data in a machine-readable format
  • Right to object: object to the processing of your data for marketing purposes
  • Right to withdraw consent: withdraw any previously given consent at any time

To exercise any of the above rights, please send a request to: sales@ecoinvest.group

We will process your request within 30 calendar days of receipt.

  1. Data Retention
  • Client and investor data: for the duration of the contract and 5 years thereafter
  • Contact form data (where no contract is concluded): 2 years from the date of last contact
  • Marketing subscriptions: until consent is withdrawn
  • Technical and analytical data (cookies, logs): no longer than 26 months
  • Documents related to financial transactions: in accordance with Indonesian legal requirements (no less than 5 years)
  1. Data Security

We apply technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure, including:

  • Encryption of data in transit (SSL/TLS)
  • Access restrictions based on the principle of least privilege
  • Regular information security audits
  • Confidentiality agreements with employees and partners

Despite the measures we take, no data transmission system over the Internet is completely secure. We cannot guarantee full protection of data in circumstances beyond our reasonable control.

  1. Data of Minors

Our Website is not intended for persons under the age of 18. We do not intentionally collect personal data from minors. If you become aware that a minor has provided us with their data, please contact us immediately at sales@ecoinvest.group — we will delete such data without delay.

  1. Changes to this Privacy Policy

We reserve the right to update this Policy at any time. The current version will always be available on the Website. We will notify you of material changes by email or via a notice on the Website no less than 30 days before the changes take effect.

Continued use of the Website following the entry into force of any changes constitutes your acceptance of the updated Policy.

  1. Contact Information

For all questions related to the processing of personal data, and to exercise your rights, please contact us:

  • Company: PT Eco Park Investment (EcoInvest Group)
  • Email: sales@ecoinvest.group
  • Phone / WhatsApp: +62 813 592 0707
  • Website: ecoinvest.group
  • Address: Bali, Indonesia

📌  This Privacy Policy takes effect from the date of its publication on the Website and remains in force until superseded by a new version.

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